Advice on dealing with noise issues
A statutory noise nuisance is an unreasonable interference, or disturbance that can unreasonably impact on the enjoyment of your property.
We can help or advise you about:
- Music and domestic noise
- Property or car alarms sounding for long periods
- Commercial machinery and commercial activity noise
- Entertainment noise
- Construction operations and demolition noise
- Animal noise (e.g. barking dogs / cockerels)
We have limited legal powers to deal with noise from traffic or trains.
We have a set of standards which have been agreed with the aircraft authorities (The Flying Controls Agreement) which covers a variety of airport activities including hours of operation, routing of aircraft runway etc. For further information please visit Southampton Airport website.
What should you do if you're affected by a noise nuisance?
- Firstly you can try and speak to the person causing the nuisance – the majority of complaints can be resolved informally. If you don’t feel comfortable speaking to your neighbour in person about the problem, you could start by writing them a friendly letter to explain how the nuisance is affecting you.
- If you know that the person who is creating the nuisance has a social landlord, you can make contact with the landlord and ask them to intervene.
- Keep records of when and how long the nuisance occurs and, if you can not find resolution, contact us for advice.