FOI fee and charges

When a Freedom of Information request is made and requires more than 18 hours of staff time in order to determine if we hold the information and to locate and retrieve the information, your request may be exempt because it exceeds the £450 fee limit. However we will offer you ways in which to condense your request to allow us to provide information free of charge or at a lower charge.

A notice of any fee charges will be sent to you within 20 working days of us receiving your request. We then allow 60 days for you to send the fee to us to allow the request to be processed. Please be aware that your request will be considered void if payment is not received within 60 days.
For any request costing more than £5 to photocopy, print out or put into the prescribed format, a charge may be made. This will also be notified to you using the above timescales. The standard charges that have been set are as follows:

  • £25 per hour for staff time
  • 10p per A4 black and white print out or photocopy
  • 50p per A4 colour print out or photocopy
  • 35p per CD if already held in this format

If the the cost of compliance exceeds the appropriate limit, please visit