You must include your account or claim reference number (if you have one) in any correspondence.
For Council Tax enquiries, please use our online form:
Council Tax Enquiry Form
For enquiries regarding Housing Benefit and/or Council Tax Support, please use our online form:
Housing Benefit and/or Council Tax Support Enquiry Form
For all other enquiries, please use one of the contact methods below:
Email us at:
Phone us on:
Council Tax 023 8068 8470
Business Rates 023 8068 8076
Housing Benefit 023 8068 8046
Council Tax Support 023 8068 8046
Upper Market Street,
Make an appointment to see us at Eastleigh House - please call 023 8068 8046.
Office opening hours are 8.30am-5pm Monday to Friday
The information that you provide to us will be used to maintain Council Tax and any related Benefit records. The information may be compared with that held by other Council departments, or other organisations, for the purposes of preventing or detecting fraud and in accordance with the General Data Protection Regulations 2018.