Information and links for hackney carriage and private hire licence holders


This page contains information and links for hackney carriage and private hire licence holders, including news about fares & road works in the borough. It is updated from time to time as appropriate.

It should be noted that all applications to licence and re-licence vehicles are dealt with strictly by timed appointment.

Please appreciate that it may not always be possible to deal with your enquiry immediately, especially if the officer concerned is not available.

PLEASE NOTE - During the COVID-19 health crisis, collection of plates will be on a Wednesday & Friday only. No one should come to the depot in person for any other reason unless agreed with a member of the licensing team. Please do not enter the building, stay in your vehicle and call 023 8068 8179.

Members of the licensing team are available Monday - Friday 09:00 - 16:00 on 023 8068 8109 or email

Full guidance for taxi and private hire drivers and operators can be found at We’ve also attached a useful action card produced by Public Health England.

Members of the licensing team are normally available at Hedge End Depot on weekdays from 09:00 to 12:00 and from 14:00 to 16:00. To submit any applications an appointment must be made before attending the office.