Missed bin
What to do if your bin isn't collected on the normal day of collection
Your bin and communal bin collections can take place any time after 6.30am on the day of collection.
We try our best to empty all bins on the allocated collection day but sometimes we are unable to, for instance if we were unable to access the road.
If we are unable to a collect bin because it has been overfilled or contains the wrong items, our team will leave a bin hanger on your bin to let you know the reason why we were unable to empty it.
If we have not emptied your bin and no hanger has been left, please report it as a missed bin by the end of the following working day. Please don't report it before 2pm on the day of collection, as it may be that our crews are still out working and are on their way to it.
If we've missed your bin, once you've reported it we will return and empty the bin at the earliest opportunity, so please leave it at your usual collection point.
If you did not put your bin out in time for it to be collected, we may charge you if we return to collect it. To find out more, please read our Domestic waste and recycling policy
For any roads we list below, there is no need to complete a missed bin form. Advice to residents for non-collected bins is to leave your bin out and we will collect it as soon as we can.
Tuesday 5 July
The following roads are incomplete today and will be collected as soon as we can.
Garden Waste
Millers View
Manor Close
Elmslie Gardens
Kevlyn Crescent
Green Lane
Wheelers Meadow
Cranbury Gardens
Beverley Gardens
Pound Road
Apollo Crescent
Kings Copse Avenue
Gashouse Hill
Brook Lane
Narrow Access Black Bin
Market Street
Southampton Road
High Street
Belmont Road
Bishopstoke Road
Botley Road – Curbridge
Botley Road – West End
Bursledon Road
Cox Row
Devon Drive
Donkey Lane
Falkland Road
Goodalls Lane
Long Lane
Mansbridge Road
Reservoir Lane
Romill Close
School Road
Sussex Road
Westfield Road
Wiltshire Road
Winchester Street