Streetscene Promise

Page last updated at 25 June 2015 at 17:14

Our promise to you

 

SERVICE

NUMBER OF WORKING DAYS TO COMPLETE

NOTES

ANIMAL WASTE

WITHIN 1 WORKING DAY

HEAVY ACCUMULATIONS OF ANIMAL WASTE WILL BE REMOVED WITHIN 1 WORKING DAY.

DEAD ANIMALS

WITHIN 1 WORKING DAY

CATS AND DOGS ARE SCANNED FOR MICROCHIPS AND THE REGISTERED OWNER WILL BE CONTACTED.

DISCARDED SYRINGES/NEEDLES

WITHIN 1 WORKING DAY

REPORTS OF DISCARDED SYRINGES/NEEDLES ON THE PUBLIC HIGHWAY OR OPEN SPACE WILL BE DEALT WITH WITHIN 1 WORKING DAY OF BEING REPORTED.

FLY-TIPPING/ILLEGALLY DUMPED RUBBISH INCLUDING HAZARDOUS WASTE

AS SOON AS PRACTICAL DEPENDING ON THE NATURE OF THE FLY TIPPING

FOR LARGE ACCUMULATIONS, THE COUNCIL WILL WORK IN CONJUNCTION WITH THE ENVIRONMENTAL HEALTH  UNIT TO ARRANGE FOR THE REMOVAL OF THE WASTE. FLY-TIPPING ON PRIVATE PROPERTY IS THE RESPONSIBILITY OF THE OWNER HOWEVER WE WILL ADVISE ON REMOVAL.

GRAFFITI

OFFENSIVE

 

NON-OFFENSIVE

 

WITHIN 1 WORKING DAY

WITHIN 5 WORKING DAYS

WE WILL REMOVE GRAFFITI FROM OUR PROPERTY WITHIN THE TIMESCALES SHOWN. GRAFFITI CAN BE REMOVED FROM RESIDENTIAL PROPERTY WITH PRIOR AGREEMENT. THERE IS A CHARGE FOR REMOVAL FROM BUSINESS PROPERTIES.

LITTER INCLUDING BROKEN GLASS AND LITTER BINS

AS REQUIRED UNDER THE ENVIRONMENTAL PROTECTION ACT

LITTER PICKING IS CARRIED OUT CONTINUOUSLY. BUSY AREAS VISITED DAILY.

DOG WASTE BINS

AS REQUIRED UNDER THE ENVIRONMENTAL PROTECTION ACT

WE AIM TO EMPTY ALL DOG WASTE BINS BEFORE THEY BECOME FULL. 

MECHANICAL AND MANUAL SWEEPING

AS REQUIRED UNDER THE ENVIRONMENTAL PROTECTION ACT

ALL ADOPTED ROADS ARE MECHANICALLY SWEPT ON A SCHEDULED BASIS. AREAS WITH LIMITED ACCESS WILL BE CLEANSED BY HAND.