Information for tenants

Your responsibilities as a tenant

As a tenant you have both rights and responsibilities which can be found in your tenancy agreement. The most important responsibilities are to pay the rent and to look after the property. Further advice on  managing your tenancy can be found on Shelter

If you are struggling to pay the rent it is important that you act promptly. Rent arrears can grow very quickly and if you have unpaid debts it will affect your chances of obtaining loans and a permanent place to live in the future. 

Information on support with your rent

Your Landlord's responsibilities

Your landlord has responsibilities to offer and maintain your home to a reasonable standard and houses in multiple occupation have additional Landlord duties.  

Most landlords are responsible and provide a much needed service, but rogue landlords still exist. It is a criminal act to harass or illegally evict a tenant and Shelter's advice on harassment and illegal eviction explains what to do if you are in dispute with your landlord.