Lost or Damaged bins
Find out what to do if your bin is lost or damaged
If your bin has been lost or stolen, please wait 48 hours before reporting a missing bin, as bins very often turn up after being wheeled in by mistake by a neighbour.
If your bin is damaged and you are unable to use it we will replace it for you.
Please note all replacement black bins for 240 litre will be 180 litre sized bins, as 240 litre bins are no longer available.
The delivery time for a replacement bin is up to 20 days.
Find out what to do if you need to order an additional bin.