Retail relief

Retail, Hospitality and Leisure Relief Scheme

The 2024/25 retail, hospitality and leisure Business Rates Relief Scheme will provide occupied retail, hospitality and leisure properties with a 75% relief up to a cash cap limit of £110,000 per business. Ratepayers that occupy more than one property will be entitled to relief for each of their eligible properties up to the maximum £110,000 cash cap per business. No business rates payer should in any circumstances exceed this limit across all of their properties in England.


Your business could qualify for the award if it is located in occupied, non-domestic rate properties that are wholly or mainly:

  • Shops, restaurants, cafes, drinking establishments, cinemas or live music venues
  • For assembly or leisure, sports clubs, village halls, nightclubs, tourist attractions
  • Hotels, guesthouses, self-catering accommodation

Find out more about the scheme

How it's awarded

Eastleigh Borough Council will, for the 2024/25 financial year:

  • Automatically award this relief to businesses that it does consider will be eligible for this scheme
  • Withhold this relief where it is likely that the business ratepayer will breach the cash limit

If you have received the award but are not eligible

You should notify us immediately if your business has automatically been awarded this relief but:

  • You believe that it will breach the £110,000 cash cap limit
  • Your business will exceed the Small Amounts of Financial Assistance limit of £315,000 over three years (including 2024/25).

If you do not wish to accept the discount, you can opt out by emailing

If you haven't received the award but believe you are eligible

If your business has not automatically been awarded this relief, and you are of the opinion that it does meet the qualifying criteria, please complete our application form.