Skip to main content
Eastleigh Borough Council
  • Residents
  • Business
  • Council
  1. Home
  2. Latest news
  3. Beware new energy regulator scams

Beware new energy regulator scams

11 August 2022
Tags:
  • Your Council

Eastleigh Borough Council is issuing a warning to its residents about a new scam in which energy customers are falling victim to fraudsters who pretend to be from regulator Ofgem, promising a false energy rebate.

The scam sees phone calls and emails to customers asking them to apply for the Government’s £400 energy bill rebate. In reality they are fraudsters trying to steal bank details either over the phone or via a fake online portal.  Energy suppliers are warning people to be vigilant and to ignore suspicious emails.

The cost of living payment, announced to ease the impact of increasing energy prices, will be automatically applied to bills by energy suppliers meaning there is no need for consumers to apply manually. The official rebate payments will begin being made in October.

Please ensure that your family, neighbours and friends are made aware of this scam. For this and any other suspicious approach we are advising residents to simply hang up the phone, delete any emails and report the scam to the Action Fraud line 

Contact details
  • Eastleigh Borough Council, Eastleigh House, Upper Market Street, Eastleigh, SO50 9YN
  • Telephone: 023 8068 8000
Support links
  • Jobs
  • Newsletter
  • Privacy
  • Cookies
  • Accessibility
  • Feedback
  • Contact
  • Built by Etch

© Copyright 2023 Eastleigh Borough Council