Knowledge Tests

Private Hire Knowledge Test

Each applicant is given 4 attempts to pass the test. They must then take a 3 month break before a further 4 attempts are allowed. You must give 48 hours' notice if you wish to change or cancel a knowledge test appointment, or you will be required to pay the £15.00 again when rebooking. A 2 week break between each test is required to allow further revision. 

The test is conducted on a laptop. All questions are multiple choice with 4 possible answers. Only one is the correct answer. You will be required to pass the following

• Highway code 
• Private hire law and licence conditions 
• Arithmetic

You must score at least 25 out of the 30 questions asked on the highway code and law questions, plus 10 out of 10 on the arithmetic questions. On each test, the questions are picked randomly from a bank of questions, so each test may have a number of different questions. You are allocated 30 minutes to complete the test. Should you be unsure of the answer to any question, you may miss the question and go back to it at the end if time allows. 

It is suggested you read through the highway code and also the private hire driver policy & conditions

Hackney Carriage Knowledge Test

Each applicant is given 4 attempts to pass the test. They must then take a 3 month break before a further 4 attempts are allowed. You must give 48 hours' notice if you wish to change or cancel a knowledge test appointment, or you will be required to pay the £15.00 again when rebooking. A 2 week break between each test is required to allow further revision. 

The test is conducted on a laptop. All questions are multiple choice with 4 possible answers. Only one is the correct answer. you will be required to pass the following

• Highway code 
• Hackney carriage driver Policy
• Roads within the Borough of Eastleigh
• Premises within the Borough of Eastleigh (Public Houses, Doctors Surgeries, Public Building etc)

You must score at least 8 out of the 10 questions asked on highway code and Hackney Carriage driver policy, 14 out of 18 on roads within the Borough and 14 out of 18 on premises questions. On each test, the questions are picked randomly from a bank of questions, so each test may have a number of different questions. You are allocated 40 minutes to complete the test. Should you be unsure of the answer to any question, you may miss the question and go back to it at the end if time allows. 

It is suggested you read through the highway code and also the hackney carriage driver policy

Members of the licensing team are normally available at Eastleigh House on Monday, Wednesday & Friday from 09:00 to 14:00.  The team are available Monday to Friday 09:00 to 16:00 via telephone or email. To submit any applications an appointment must be made before attending the office.