Page last updated at 10 June 2015 at 11:54

Finding your way around this site

The site has been designed to help you find the information you require quickly and efficiently.

Frequently Used Links

For frequently used tasks use the 'Pay', 'Report', ' Apply', 'Book', 'Find out' and 'Have your say' buttons on the bottom of every page. Click on the required button to show the available options in this section. 

Main Menu

The Main Menu apears on most pages but is automatically collapsed on every page apart from the home page. To use it, click on the words "Main Menu" to exand it, then selelct the appropriate option.

A to Z

There is an A to Z site index link at the top of every page. This provides a comprehensive list of the subjects on this website and also contains links to services provided by other organisations. An * to the right of the service indicates a link to an external site.


The search box on the top right hand corner of every page is another way of finding information on this site. Enter the words you would like to search for and the top 5 best results will appear as you start typing.

Feedback and Contact Details

If you have any comments about the site, please complete our feedback form and we will respond to you.

For additoinal help using the site please email the webmaster or contact our Customer Contact Centre on 023 8068 8000.