Garden Waste collection - 20 January 2017

Information update about frozen bins

Page last updated at 03 February 2017 at 15:52

Did you know that when temperatures fall below zero garden waste can freeze in your bin? The Council’s garden waste collection is currently being affected by frozen garden waste in some bins.  Garden waste contains a lot of moisture which may freeze and become stuck in the bin, preventing emptying. 

If your garden waste is not collected by 2pm today please log your missed bin via this link or call 023 8068 8000.

The message to residents is that if your bin has not been emptied today, take it in, and re-present it for collection on Monday 23 January and it will be collected as soon as possible.

You can help by:

  • loosening the materials inside the bin before presenting it for collection.
  • not overfilling or over packing your bin - this compacts the garden waste particularly the materials at the bottom of the bin. The more compact it is, the more likely it is to freeze.
  • keeping the lids closed to reduce moisture build up. If you are able to keep the garden bin in a garage or shed, this can also help prevent the waste freezing.