Enforcing Parking Rules

Enforcing Parking Rules in Eastleigh

Page last updated at 17 November 2017 at 15:23

Who Enforces Parking Regulations   

Civil Enforcement Officers (CEOs) employed by Eastleigh Borough Council issue Penalty Charge Notices (PCNs) for various parking contraventions but Council Civil Enforcement Officers cannot enforce obstruction offences (for example wilfully blocking a footpath; parking too close to a junction) which remain a Police matter.

To report parking matters to Eastleigh Borough Council where we may be able to enforce, please contact us via My Eastleigh

Penalty Charge Notice (PCN) Enquiries

You can pay your PCN online or challenge your PCN here.

You can also pay using our 24 Hour Payment Line - 0845 606 6518.

If you receive a PCN you can appeal to the Council. If the appeal is refused an Independent Adjudicator can hear unresolved disputes between the Council and motorists.  For more information please visit:http://www.trafficpenaltytribunal.gov.uk 

A copy of any relevant Traffic Order may be inspected at Eastleigh House, Upper Market Street, Eastleigh. 


The council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. Further information can be found here:


Enforcement Policy & Guidance

Under a civil parking regime, such as what exists within the Borough of Eastleigh, the Council undertakes enforcement of parking restrictions. All fines are retained by the Borough Council to finance the enforcement office. Any monies left over from this function must be utilised, in accordance with government legislation, on improving transport within Eastleigh Borough. This can vary from subsidised transport fares to the installation of traffic calming measures. 

From 06 April 2015, the law requires that a Penalty Charge Notice must not be issued to a vehicle which has stayed parked in a parking place on a road or in a council car park beyond the permitted parking period for a period of time (a 'grace period') not exceeding 10 minutes.

For example, if a Pay & Display ticket expires at 10.10am, a Penalty Charge Notice (for an expired ticket) cannot be issued until 10.20am. If an enforcement officer arrives at 10.30am and the expired ticket is still displayed a further 10-minutes grace is not given by the enforcement officer as this would have already applied for the period 10.10am to 10.20am. 

The 'grace period' applies to both on-street and off-street parking places provided under a Traffic Regulation Order. Any Penalty Charge Notice issued before the expiry of the 10-minute 'grace period' would be illegal, unless the vehicle itself is parked unlawfully (for example where the motorist has not paid any required parking fee or displayed a ticket where required). 

A 'grace period' is a period of time where a contravention is taking place but the authority chooses not to enforce. 

It is important to understand that the 'grace period' can only apply to a designated parking place where a person is permitted to park. A road with a restriction (eg single yellow line) or prohibition (eg double yellow line) is not a 'designated' parking place either during - or outside of - the period of the restriction of prohibition and as such, no 'grace period' would apply.

Know Your Parking Rights