The Eastleigh branch of Ink Planet, run by Alison, has been supplying printers, ink and toner cartridges, stationery, packaging, photo paper, photocopying and printing to businesses and members of the public since 2005 when Alison and her husband Terry took over from the original franchise from the previous owner, who was moving to the US. This family business has two shops, Eastleigh and Havant.
The Eastleigh town centre branch, which received a Gold award from Eastleigh BID at the most recent customer experience awards, has been nominated by Nick who says: “Ink Planet is always friendly and helpful, a real gem.”
Alison, a former PA, said: “My only previous retail experience before we took over was a Saturday job in Co-Op but as a user, I love trying to work out how to fix things and I love helping people. I like getting my hands dirty and getting the better of a piece of machinery!
“When COVID first struck, we took everything home and our dining table became our dispatch area so that we could do home deliveries. We had a lot of calls from people who were asking for equipment and help; working from home, a lot of people bought budget printers and end up paying so much more for the ink and we wanted to offer something reliable to people in an uncertain time.
“If it hadn’t been for the grants, we wouldn’t be here because as a small business, we very much live from month to month. Even though it is quieter at the moment and people are cautious, we still get a buzz and an energy from being here and being part of the business community. Eastleigh is a lovely place and you get to know so many people because really we’re all together in the same boat.”
Ink Planet are signed up to the Eastleigh Borough Giftcard scheme which supports local businesses. Find out more: https://townandcitygiftcards.com/product/eastleigh-borough-gift-card/
Alison from Ink Planet.