Other Support

Other Housing Support

Page last updated at 04 November 2016 at 09:49

Other Support 

Emergency Food Parcels from Eastleigh Basics Bank

We have teamed up with Eastleigh Basic Bank and a number of other local organisations to offer food vouchers to local residents who are experiencing financial difficulties and are in emergency need of food. Please contact the council’s housing services team on 023 8068 8165 who will be able to advise you on whether we can assist you under this scheme.

If we are able to help, the council will issue you with a food voucher. You will be able to exchange the voucher for a food parcel at:

Eastleigh Basics Bank, 41 High Street Eastleigh SO50 5LG
Open from 10am to 3pm on Tuesdays and Thursdays

The food parcel will be a mix of tinned, packets and boxed food as well as fresh produce when available. Eastleigh Basics Bank will try to meet any special dietary requirements as far as their limited stock allows them to do so. All of the non-perishable food which make up the bulk of the food parcels has been kindly donated by very generous people from all over the region. Their fresh produce comes from Sainsburys in Eastleigh, who allow the food bank to collect the produce, which is past its sell by date but not past its use by date.

Please note that Eastleigh Basics Bank does not accept direct customers. They only accept referrals from partner agencies such as Eastleigh Borough Council.

If you would like to donate food or support Eastleigh Basics Bank in any other way please contact them direct through their website address above.


Help with furniture

SCRATCH (Southampton City and Region Action to Combat Hardship) is a Charitable Company which manages various social action projects currently operating in Southampton, Eastleigh, the Waterside and Winchester. The projects are not ‘direct access’. Eastleigh Borough Council Housing Services can refer customers in appropriate circumstances.
Please discuss your situation with a Housing Adviser. Find out more here

The DORCAS PROJECT collects furniture donated by the public, schools, churches and the corporate sector.  The items are passed on to individuals and families referred to the Project. The Project can usually deliver within five working days. It works on a very strict ‘best goes first’ basis, meaning that when there is a choice of items required, the best items are delivered. The Dorcas Project can offer a Basic Package of furniture

  • Three Piece Suite – or  similar seating
  • Beds – as many as are  needed, including doubles, singles and cots, when available, Bedding
  • Curtains
  • Towels
  • Kitchen box – crockery, cutlery
  •  Pots & pans etc
  • Kettle & Toaster
  • Wardrobe and chest of drawers or table and up to  four chairs

The cost of this package is £75 for deliveries within Southampton, £130 in Eastleigh Borough and £140 in all other areas (prices are correct for financial year ending March 2013, increased prices may apply as from April 2013).

If you have items of furniture and household items that you wish to donate to the project, please phone the SCRATCH office on 023 8077 3132.  Please note that we make a charge of £10 per collection. The Dorcas Project can also to be found on the SCRATCH website: www.scratchcharity.co.uk



SAIL provides support and advice by phone or at one of a number of drop-in sessions at a place local to you. Tuesdays Eastleigh: One Community Building, 16 Romsey Road, Eastleigh, SO5O 9AL. 10am—2pm 

Connect Support Hampshire

Connect to SupportHampshire (connectsupport.hants.gov.uk) will be a countywide online information and advice guide and directory of services. It is designed for all adults who may search for information regarding care and support. The launch period of the website is during July 2016.                                                                                                 

Connect to Support has three main functions:

  • a directory of free or low cost local groups, activities and services within the community
  • an information and advice section for individuals, carers, personal assistants, service providers, community organisations and health and social care professionals.
  • a directory of care providers (home care agencies and care homes)