Annual Canvass 2020

To ensure we hold the correct details on our electoral register we undertake an annual canvass of all households in the Borough between August and November with a revised version being published on 1 December.

This year’s annual canvass has been revised by the Cabinet Office, and the Electoral Registration Officer (ERO) must carry out the new process which is set in law.

The ERO will securely send the electoral register to the Department for Work and Pensions (DWP) which will be matched  against the information they hold. In addition to this the ERO may use local data (e.g. Council Tax records) to also carry out a matching exercise.

If the information matches

If all the registered people at a property can be matched with either of these information sources, the property will receive a Canvass Communication form confirming who is currently registered to vote at the property. You do not need to do anything if the details on the form are correct. However, if you need to add or remove any names, please respond using the button below. You will need to enter your unique security code which will be included on your form.

If the information cannot be matched

If any registered people at the property cannot be matched, the property will receive a Canvass Form (an empty property will receive a blank form). You are legally required to respond to this form even if there are no changes to report. Use the button below to respond or change any names on the form. You will also need to enter your unique security code which will be included on the form.

If you have no changes to submit, you can also call 0800 197 9871, text NOCHANGE followed by your security code to 80212 (local charges may apply), or post the completed form using the pre-paid envelope provided.

It is important that you respond as soon as you can. If we do not receive your response, we will make every attempt to get a response from you. This will be through reminder forms, telephone calls, or even a visit to your property*.

If your name has been added to the Canvass Communication or the Canvass Form, you will still need to register to vote. This can be done at any time.

* Due to COVID-19 and to protect our staff we may not visit non-responding properties until it is safe to do so.


If you have any queries

Keeping the register up to date


Electoral Registration Officers (EROs) are required to keep the register of eligible voters up to date. From July each year, they contact every household to find out if the details on the electoral register are correct. This is called the annual canvass.
Your household may be contacted in different ways, such as by:
• post
• email
• phone
• knocking on your door
If you need to update your details on the electoral register, it’s important that you respond as soon as you can. This means reminders don’t have to be sent, and someone does not need to visit you to get this information.


Impact of COVID-19 on the 2020 canvass
The 2020 canvass will run from 1 July 2020 in England and Wales, and from 3 August 2020 in Scotland. EROs are required to do this by law. It has not been suspended as a result of COVID-19.
When you’re contacted, if you need to make a change to your registration information, please respond as soon as possible. It will make sure the process runs smoothly. It also means there will be no need for additional contact, which is particularly important at the moment.