Local Government Ombudsman

The Local Government Ombudsman (LGO) is appointed to investigate complaints against local authorities and is independent of all government departments, councils and politicians. If you are not satisfied with the our response to your complaint, or if we have not dealt with it in a timely manner, you may refer your complaint to the LGO.


The LGO will not investigate your complaint unless we have already had a reasonable opportunity to look into it, so you must follow our complaints procedure before taking your complaint to the LGO.