Making a claim for Housing Benefit

Find out if you are entitled to help with paying your rent

You could get Housing Benefit to help you pay your rent if you are on a low income. It can pay for part or all of your rent; how much you get depends on your income and circumstances.

If you are housebound, one of our officers can help you complete the form at your home. If you are having difficulty completing the online claim form you can contact us on 023 8068 8046.

Please remember that any delay in claiming will mean that you will lose out on benefit.

Most Eastleigh residents who are of working age will need to claim Universal Credit to help pay their rent.  Universal Credit claimants who need help with their Council Tax must still apply for Council Tax Support using the links above

More information on Council Tax Support and Universal Credit can be found on the following links:

Council Tax Support

Universal Credit

What happens when you make a claim?
You will need to complete an online application form and provide the original documents asked for on the form. If you do not, your claim may be delayed and we may not be able to pay you benefit. When we have assessed your claim and verified all your details we will write to you with a decision. If you have not heard from us within 21 days of making your claim you should contact the office to check we have received your claim and that we are not waiting for any other information. Please be aware that continuing with the Online form will take you through to Team Netsol’s site who collect the information on behalf of Eastleigh Borough Council.

Council tax data protection and fair processing

Your personal information will be held and used in accordance with the requirements of the General Data Protection Regulations 2018. More details

Discretionary Housing Payment Scheme (DHP) - Policy Statement