A guide to your bill

Page last updated at 27 February 2017 at 16:14

Useful information about your Council Tax bill 

 

Ways to pay

Direct Debit is the easiest and most secure way to pay.

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Appeals

You can appeal against your Council Tax band and certain decisions that the Council make such as who is liable, discounts and whether exemptions or discounts apply.

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Council Tax Support

If you are on a low income you may be entitled to help with your Council Tax.

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Discounts and reductions

There are many ways in which you may be able to reduce your bill.

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Empty property premium

The Council is committed to bringing empty properties back in to use. Therefore, a 50% premium will be payable for properties that have been empty and substantially unfurnished for over two years. If you believe your property should NOT be subject to a premium, you must contact us within 21 days of the property becoming occupied.

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Exempt and empty properties

Some Properties are exempt from Council Tax altogether.  It may be exempt for only a short period or indefinitely.

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Financial information

Details on how your Council Tax is spent can be found here.

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People with disabilities

You may be entitled to a reduction in Council Tax if you are disabled or living with someone who is. Please call the Council Tax team on 02380 688470 for further information.

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Statutory instalment scheme

Council Tax is normally payable in 10 monthly instalments. However, if you’d like to pay over 12 months, please contact us.

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Valuation Bands

Council Tax is payable on most domestic properties.  Each dwelling is allocated into one of eight bands A-H, according to its open market valuation on 1st April 1991.  Your band is shown on the front of your bill.

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