If you are self-isolating because you are at a higher risk from coronavirus, we can help to connect you to the network of community volunteers.
They can help with the collection and delivery of essential items, like food and prescription medicines, and also connect you (remotely) with someone if you just need a person to talk to.
Who is this support for?
We are offering support to people who are self-isolating (and so cannot leave their home) because they are particularly vulnerable to coronavirus, and who do not have existing help from family, friends or neighbours. They might include:
- people with a serious health condition (and are ‘extremely vulnerable’)
- people who are over 70, anyone instructed to get a flu jab each year on medical grounds and pregnant women
- people who are displaying coronavirus symptoms
- people who are self-isolating for other reasons
We may also be able to help people who are not vulnerable themselves but who might find it more difficult to shop for essentials, such as those who are living with a vulnerable person or single parent families.
If you can get help from friends or family who live nearby, please do this in the first instance so we can better help those who can’t. If you are worried about being able to pay for goods, please don't let this put you off contacting us.
How it works
If you require assistance, please contact the following community groups depending on where you live in the Borough:
Eastleigh Community Aid covering Eastleigh town, Boyatt Wood, Bishopstoke, Fair Oak and Horton Heath
023 8111 2019
Facebook page: https://www.facebook.com/eastleigh.community.aid/
Kings Community Church covering Hedge End, West End, Botley, Bursledon, Hamble and Netley.
Use Council telephone number (023 8068 8000)
You can also contact our usual customer service number 023 8068 8000, email email@example.com or click the button below.
We’ll ask for some details from you that we will pass on to the community group closest to where you live.
They will then contact you to discuss what essential supplies you need and when and how they will be able to get them to you. They’ll also be able to put you in touch with someone you can just have a chat with.
- Please be aware that it may take a couple of days for us to respond to your request - please bear with us - we will be in touch!
Keeping you safe
Delivery volunteers have been instructed to avoid any unnecessary social contact. Therefore, they will ring your doorbell, drop the supplies at your door and then leave.