Coronavirus business support

Advice, support and information for businesses

Emergency Support for Businesses

Returning to work toolkit

In light of businesses reopening after lockdown we wanted to share this useful toolkit for returning to working safely.
The government has issued guidance to help businesses in the UK to get back up and running and workplaces operating as safely as possible.

You can find out more here

New grant scheme

A new grant is available to local businesses aimed at firms not eligible for the Small Business Grant or the Retail, Leisure and Hospitality Grant. It is administered by the Borough Council.

It targets small businesses to help them with ongoing, fixed property-related costs, and loss of income. Decisions on the grants are made by the Council within broad parameters set nationally, but with local flexibility.

The guidelines for additional small business financial support have changed find out more here

Read the application guidelines

Deadline for applications is 12 June, the application form can be found here

Returning to work safely

Businesses around the Borough are now starting to open again with the safety of their staff and customers still of vital importance.

Here are some useful links available to companies that are starting to operate again;

Self-employment income support scheme
Coronavirus resource database
New guidance for safe return to work
Working safely during coronavirus

Business Rates Grants

In response to coronavirus, COVID–19, the Government announced there would be support for small businesses, and businesses in the retail, hospitality and leisure sectors which were currently liable for Business Rates.

Who will benefit from these schemes?

Businesses eligible for Small Business Rate Relief on 11 March 2020 will be eligible to receive a business support grant of £10,000.

Businesses that were eligible for Retail Relief on 11 March 2020. For properties with a rateable value of less than £15,000 the grant will be £10,000; for properties with a rateable value of between £15,000 and £51,000 the grant will be £25,000.

For more information on how to receive your grant, please click here.

The form should be completed and emailed to our Economy Team at 

We are also aware of the rate free holiday period for certain businesses, you do not need to contact us regarding this, we will identify all eligible accounts and re-bill in due course. 

Advice for Takeaway businesses:

During the current pandemic we have created a downloadable document detailing information and advice for Takeaway services during the current restrictions. 

Businesses MUST cancel direct debit for VAT if deferring 

Please be advised that you must cancel your direct debit for your VAT if you intend to defer.  
You can find out more information about the deferral of VAT payments due to coronavirus here. 

If you choose to defer your VAT payment as a result of coronavirus (COVID-19), you must pay the VAT due on or before 31 March 2021. 
You do not need to tell HMRC that you are deferring your VAT payment. If you normally pay by direct debit you should contact your bank to cancel your direct debit as soon as you can, or you can cancel online if you’re registered for online banking. 

Advice for businesses 

Platform 4 Business Advice is a free service provided by the Borough Council’s Eastleigh Business Centre, based at Wessex House, to help companies with advice and information. Borough businesses may find it particularly helpful during this current period of uncertainty. 
Increasing numbers of local companies have been usingPlatform 4 Business Advice .  
Launched last summer, Platform 4 is a one-stop service supporting newly formed or established companies. Business people contacting the service will be able to chat live with a business advisor between 9am and 5pm, Monday to Friday. Outside business hours, users can post an enquiry that will be dealt with on the next working day. 
Key features of Platform 4 include: access to Companies House and HMRC documentation, support for start-ups, downloadable business guides and templates, events information, and the latest business news. Users can also join discussion groups or even set up their own networks. 

Businesses can register here. When registering users can also opt in to receive information from the Council about business support services, events, consultations, news and legislation. 

Business closures around the Borough  

New legislation has been brought in as part of the Governments strategy to prevent people gathering in groups and to prevent the continued spread of Covid-19. The legislation states that certain businesses must close and remain closed until further notice, find out which businesses are affected here. 

The government is providing guidance for employees, employers and businesses. This update provides information for employees and employers on what they should be doing to help to prevent the virus from spreading. 
There is more business support available from HMRC, they have provided a dedicated Coronavirus Business Support area of the website. 

Webinar on how to claim for the Self-Employment Income Support Scheme

HMRC are this week running webinars on how to make a claim for the Self-Employment Income Support Scheme. The webinar provides an overview of the scheme and gives information on:

  • who can claim
  • how to make a claim
  • what you’ll need
  • what happens after you’ve claimed
  • support available

To register:


Online webinars for businesses 
WSX Enterprise is offering free specialist business advice and webinars during this challenging time, to help business owners and new entrepreneurs across the South.

Some of the areas they can help in are: 

  • Business planning
  • Business strategy
  • Cyber-security
  • Digital applications for business  

You can find out the full list of areas that WSX Enterprise can advise on. 

The government are providing some free online webinars to help businesses during the coronavirus pandemic, you can sign up for free to attend these useful sessions helping businesses to understand the financial support that is available.