eVisit

Waste, Recycling, Environment

Page last updated at 10:01 GMT, Tuesday, February 16 2010

Our promise to you

 

SERVICE

NUMBER OF WORKING DAYS TO COMPLETE

NOTES

ABANDONED VEHICLES

WITHIN 24 HOURS

 

ANIMAL WASTE

1

HEAVY ACCUMULATIONS OF ANIMAL WASTE WILL BE REMOVED WITHIN 1 WORKING DAY.

DEAD ANIMALS

WITHIN 24 HOURS

CATS AND DOGS ARE SCANNED FOR MICROCHIPS AND THE REGISTERED OWNER WILL BE CONTACTED.

DISCARDED SYRINGES/NEEDLES/BROKEN GLASS

WITHIN 24 HOURS

REPORTS OF DISCARDED SYRINGES/NEEDLES/BROKEN GLASS ON THE PUBLIC HIGHWAY OR OPEN SPACE WILL BE DEALT WITH WITHIN THE SAME WORKING DAY AS THE REPORT IS RECEIVED.

EMERGENCY ROAD CLEARANCE

WITHIN 24 HOURS

 

FLY-TIPPING/ILLEGALLY DUMPED RUBBISH

WITHIN 24 HOURS

FOR LARGE ACCUMULATIONS, THE COUNCIL WILL WORK IN CONJUNCTION WITH THE ENVIRONMENT AGENCY TO ARRANGE FOR THE REMOVAL OF THE WASTE. FLY-TIPPING ON PRIVATE PROPERTY IS THE RESPONSIBILITY OF THE OWNER HOWEVER WE WILL ADVISE ON REMOVAL.

GRAFFITI

5

WE WILL REMOVE GRAFFITI FROM OUR PROPERTY WITHIN 5 DAYS (1 DAY IF IT IS OFFENSIVE OR RACIST). GRAFFITI CAN BE REMOVED FROM RESIDENTIAL PROPERTY WITH PRIOR AGREEMENT. THERE IS A CHARGE FOR REMOVAL FROM BUSINESS PROPERTIES.

HAZARDOUS WASTE

WITHIN 5 WORKING DAYS

 

LEAF CLEARANCE (URGENT)

WITHIN 3 WORKING DAYS

 

LEAF CLEARANCE (NON-URGENT)

WITHIN 5 WORKING DAYS

 

LITTER PICKING

5

LITTER PICKING IS CARRIED OUT CONTINUOUSLY. BUSY AREAS VISITED DAILY.

LITTER/DOG WASTE BINS

1

WE AIM TO EMPTY ALL 750 LITTER BINS AND 300 DOG WASTE BINS BEFORE THEY BECOME FULL. DAMAGED BINS SHOULD BE REPLACED WITHIN 5 DAYS.

LITTER BIN REPLACEMENT/REMOVAL

WITHIN 5 WORKING DAYS

 

MANUAL SWEEP/LITTER PICK

WITHIN 2 WORKING DAYS

 

MECHANICAL AND MANUAL SWEEPING

5 (FOLLOWING ASSESSMENT BY STAFF)

ALL ADOPTED ROADS ARE MECHANICALLY SWEPT ON A SCHEDULED BASIS. AREAS WITH LIMITED ACCESS WILL BE CLEANSED BY HAND.

UNEMPTIED BINS

WITHIN 24 HOURS

 

NI195 INSPECTIONS

APR-JUL/AUG-NOV/DEC-MAR

 

 

Back to top