Page last updated at 15:53 GMT, Friday, February 3 2012

Rogue Trader Warning

Rogue traders are reportedly cold calling in Leigh Park and the surrounding area of Hampshire claiming residents need to replace their TV aerial in order to receive the digital TV signal. However, most people with a good aerial now, will not need a new aerial for switchover and remember, there is no such thing as a ‘digital aerial’.

Whether you need a new aerial for switchover will depend on the condition of your current aerial and where you live. If you currently have poor reception on your analogue TV, then you may need to replace your aerial at switchover. A small number of households may also need a wideband aerial to receive all the channels available. To find out if this affects you visit www.digitaluk.co.uk/youraerial or call 08456 50 50 50.

Trading Standards would advise consumers not to agree to any work that is instigated as a result of a cold call or via a leaflet drop. If you do need to replace your rooftop aerial, look for a Registered Digital Installer (RDI), who has been trained and security checked. To find an RDI near you visit http://www.rdi-lb.co.uk/ or call the Digital UK advice line on 08456 50 50 50.

Please note, if you are over 75, disabled or on certain benefits you may be eligible for help from the Switchover Help Scheme. This means you could get one TV set at your home switched to digital for just £40. Those who are entitled to help should have already received a letter and information pack though the post, but to check if you are eligible please visit http://www.helpscheme.co.uk/ or call 0800 40 85 900.

And finally, if anyone has any information about traders who are cold calling claiming TV aerials need to be replaced or any other doorstep crime issue they should contact Hampshire County Council Trading Standards Service Quick Response Team on 01962 833666  (Monday – Friday 0900hrs to 1700hrs)  where specially trained officers are on hand to provide advice. 

Hampshire County Council Trading Standards Service
Montgomery House  Monarch Way
Winchester  Hampshire  SO22 5PW 
Tel: 01962 833620
Fax: 01962 833698   
E-mail: doorstep.crime@hants.gov.uk