Page last updated at 15:13 GMT, Thursday, November 1 2012

About Development Control

Contact Us

You can contact the department directly using the email addresses given below:

Contact Planning by email at: planning@eastleigh.gov.uk  

or Planning Enforcement:  enforcement@eastleigh.gov.uk 

Alternatively you can visit us or write to us at:

Development Control Unit, Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh SO50 9YN
Our opening hours are:   Monday to Thursday - 8.30 am to 5.00 pm, Friday - 8.30 am to 4.30 pm.

Or send us a fax on: 023 8068 8261

Who's Who in Development Control (Planning Teams)

The Development Control Unit is divided into 4 separate teams presided over by the Unit Head, these teams, as well as the staff within them are listed below alongside a brief description of what each team is responsible for:

Unit Head
Caroline Thomas  -  Head of Development Control   Tel: 023 8068 8248

Northern Team covering the Chandler's Ford, Eastleigh, Bishopstoke, Fair Oak and Horton Heath areas:
Steve Nangreave  - Team Leader/Principal Planning Officer - Tel: 023 8068 8254
Gary Osmond  - Assistant Team Leader/Senior Planning Officer - Tel: 023 8068 8490
Tracy Payne - Planning Officer - Tel: 023 8068 3346 (Mon, Tues, Wed-Fri 9.30-2.30)
Kitty Budden - Trainee Planning Officer - Tel:023 8068 8266
Angela Rainger  -  Planning Technician - Tel: 023 8068 8258
Janice Dearing (p/t)  -  Planning Technician - Tel: 023 8068 8814 (Wed,Thurs,Fri) 
Debbie Ames (p/t)  -  Planning Technician Tel: 023 8068 8429 (Mon,Tues,& Thurs am)
Stephen Ho (p/t) - Planning Technician Tel: 023 8068 8427
Heather Dewey - Enforcement Officer Tel: 023 8068 8448

Southern Team covering the Hedge End, West End, Botley, Bursledon, Hamble-le-Rice and Hound (Netley Abbey) areas: 
Andy Grandfield  - Team Leader/Principal Planning Officer - Tel: 023 8068 8267
Clare Martin -  Planning Officer - Tel: 023 8068 8256 (Wed + Thur 0830-1730/Fri 0830-1700)
Narinder Phagura  - Planning Officer - Tel: 023 8068 8495
Nicola Reid - Planning Officer - Tel: 023 8068 8493
David Huckfield - Trainee Planning Officer - Tel: 023 8068 8811
Julie Wellstead   (p/t)- Planning Technician -Tel: 023 8068 8350 (Mon am, Tues, Thurs)
Sarah Douglas (p/t) - Planning Technician - Tel: 023 8068 8350 (Mon pm, Wed, Fri )
Siobhan Strand  - Planning Technician -Tel: 023 8068 8428
Mark Fletcher   - Enforcement Officer - Tel: 023 8068 8353

Major Applications Team dealing with major development schemes across the Borough:
Dawn Errington  (p/t) - Team Leader/Principal Planning Officer - Tel: 023 8068 8260
(Mon & Wed 9 - 3, Tues & Thurs 9 - 5)
Louise Cutts (p/t) - Senior Planning Officer - Tel: 023 8068 8259 (Tues-Fri 9-5)
Rachel Illsley (pt)  - Senior Planning Officer - Tel: 023 8068 8446 (Tues 9-3, Wed-Fri 9-5 )
Anna Goodfellow   - Senior Enforcement Officer (pro-active) - Tel: 023 8068 8287
Jane Broadbent  - Planning Obligations Assistant - Tel 023 8068 3355

Customer Suggestions

We are committed to providing a high quality, efficient and friendly planning service, as highlighted in our Planning Charter - Our Service To You.  If you feel that we have not met our aims and objectives, or if you have any comments or suggestions about our service, we would like to hear from you.  Please e-mail your comments to: planning@eastleigh.gov.uk or write to us at Development Control, Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN.
 
Whilst we cannot give an individual reply to each suggestion, please be assured that we will fully consider each comment raised and, where possible, our procedures and targets will be amended to reflect them.

If you are unhappy with our service

We are always keen to provide the best possible service for our customers.  However, sometimes we may not live up to your expectations, so we have set up a procedure to assist you if you wish to make a complaint.  The procedure will help to ensure that your complaint is fully investigated and is dealt with fairly and as quickly as possible.  It will also help us to take the right action to improve our service to customers.  Please use the complaints procedure if you feel that:

We have given inaccurate, misleading or confusing advice
We have not followed our procedures, or have failed to meet our standards
A member of staff has been discourteous in any way

You can find the Council's 'Compliments, Complaints and Comments' procedure on our website using the link below:

http://www.eastleigh.gov.uk/the-council/compliment-complain-comment.aspx

Planning Enforcement

We would like to stress that this complaints procedure should not be used to report possible breaches of planning control, for example:
 
The unauthorised change of use of a property, for example to an office, a business, or for car repairs
The felling of a preserved tree
Unauthorised works to a Listed Building
Displaying of a sign without advertisement consent
Compliance with planning conditions
 
In these instances you should contact the Enforcement section of the planning  team  enforcement@eastleigh.gov.uk