Page last updated at 15:58 GMT, Wednesday, May 13 2015
How Do I Apply For A Permit?
Complete an application form for each permit, renewal or change
of vehicle. Provide proof of ownership (or use of a company
vehicle, for example) of the vehicle and proof that you currently
live at an address within a parking zone. For visitors' permits
complete an application form and produce documentation of proof of
Application forms can be obtained in person from the Eastleigh
House offices or by telephoning Customer Services on: 023 8068 8088
or downloaded here. Both word and pdf versions are provided, right
click and "Save Target As..." to download.
All forms can be returned by post or taken to Eastleigh
House, Upper Market Street together with the appropriate
What Documents Do I Need To Obtain A
Confirmation of vehicle registration number e.g. Vehicle
Registration document. A current & valid Motor Insurance
Certificate may be accepted. Please also provide proof of
residential address (e.g. Driving Licence, Vehicle Registration
document, Tenancy agreement). If you drive a company vehicle,
please supply a letter from the company and/or vehicle owner, on
company headed paper, with your application confirming that you are
the driver. Photocopies may be accepted.
Applications & Information
- Post: Customer Service Centre, Eastleigh
Borough Council, Eastleigh House, Upper Market
Street, Eastleigh, SO50 9YN
- Visit: Eastleigh House, Upper Market
Street, Eastleigh. Opening times: Monday – Thursday 8.30am to
5.00pm and Friday 8.30am to 4.30pm
When Should I Surrender My Permit
A permit may be surrendered at any time and must
be surrendered if:
- The permit holder ceases to reside at the property or within
the zone to which the permit relates
- The permit holder ceases to be the owner or operator of the
vehicle for which the permit was issued
- The vehicle is adapted or used in such a way that it is no
longer of a class for which a permit can be issued
How Do I Renew My Existing Permit?
If your vehicle details remain unchanged from the last time a
permit was issued you can renew and pay for (if necessary) your
- Online: Go to
My Eastleigh and select ‘Renew Residents
Parking Permit’ in the ‘Apply’
section at any time. You will need to have your current
permit number(s) and vehicle registration(s) when
- By Telephone: Telephone the
Customer Service Centre at Eastleigh House on 023 8068
8088. Where a payment is needed a valid debit or credit
card will be required. Please note a surcharge may apply for credit
If your vehicle details have changed from the last time a permit
was issued you will need to renew your permit:
- In Person at: Eastleigh
Borough Council, Eastleigh House, Upper Market Street, Eastleigh
SO50 9YN during office hours:
- Monday – Thursday: 8.30am to
5.00pm and Friday: 8.30am to 4.30pm
- By Post from: Eastleigh
Borough Council, Eastleigh House, Upper Market Street, Eastleigh
How Does The Scheme Work?
Permit Holders may park their vehicles in residents' parking
bays within designated zones. The residents' bays are not subject
to waiting restrictions and the scheme operates:
Between 8.00am and 8.00pm Monday to Saturday (except Bank
Holidays) in Zones 1 to 8;
Between 8:00am and 6:00pm Monday to Friday (except Bank
Holidays) in Zone 9; and
Between 9:00am and 5:00pm Monday to Friday (except Bank
Holidays) in Zone 11.
Permits must be displayed on the vehicles front windscreen as
set out in the scheme regulations. Permits can only be used for a
single vehicle and are not transferable.
Who Is Entitled To A Residents' Parking
1) Residents who live within controlled zones, subject to
General Exclusions, and who keep a passenger
vehicle adapted to carry not more than twelve passengers or a goods
vehicle with an unladen weight not exceeding 3.5 tonnes.
Motorcycles will require a permit to be parked within the marked
2) Operators of businesses within the residents' parking
3) Professional 'Carers' e.g. doctors, home helps, social
workers and others who regularly visit elderly or infirm residents
within the zones (maximum stay 3 hours).
All new housing developments (including the redevelopment of
existing housing) within the Controlled Parking Zones are excluded
from entitlement to any parking permits.
How Many Permits Can I Have?
Each household can apply for a maximum of two permits. A
third permit may be issued at the discretion of the Council if off
street parking cannot be provided practically at the
Where Can I Park?
Permit Holders may park in designated residents' bays.
Vehicles with or without permits may park in some designated
sections of roads within the parking zones for up to two or four
hours as indicated on the adjacent signs.
Vehicles displaying a Disabled Person's badge may be left in a
residents' parking bay.
Vehicles displaying a Professional Carer's permit may be left in a
residents' parking bay for up to three hours only.
Vehicles must park within marked bays.
The residents' parking scheme does not guarantee
that space is always available in any parking bays.
Note: Outside of the scheme operating times the
parking bays are available for all vehicles including those without
Suspension Of Permit Holder Bays
Eastleigh Borough Council will occasionally need to suspend or
partially suspend permit holders' parking bays for road works or
other reasons. Advanced warning notices will normally be put
up a few days before any suspension starts, but for emergency
works, advanced notice may not always be possible. It is the
Permit Holder's responsibility to ensure that the bay in which
their vehicle is parked is not suspended. If a vehicle is
parked, or left, in a suspended parking bay, this may result
in a Penalty Charge Notice (PCN) being issued.
Option of resident parking in town centre car
A resident may be entitled to purchase a half-price quarterly
parking permit for parking a vehicle in designated town centre car
parks. This concession is only available to a resident who resides
in a residential property which is not within a
residential parking zone but is located in the town centre.
The resident must live in the property and have no
off-road parking available. Vehicle registration and occupancy
details must be supplied and verified by the council at the time of
application. Please contact the Customer Service Centre at
Eastleigh House for further information.
- Allow parking all day in designated Residents' Parking Bays,
but are not valid in Limited Waiting Bays
- The maximum number of Visitors' Permits each household (with or
without a car) may receive per year is set out below
- Each permit will allow a visitor to park for one day in
specific residents' parking bays; the permit must be displayed on
any vehicle used by a visitor including motorcycles
- To qualify the household must be your sole or main
Zones 1 to 8
Number of Adults
Residing in Household
aged 18 and Over
Number of Visitor
Zones 9 and 11
Number of Adults Residing
aged 18 and Over
Number of Visitors
Allow non-residents to park all day in
designated Residents' Parking Bays in any zone, but are not valid
in Limited Waiting Bays. The charge for the permit is £42 for
six days' parking.
All permits should be completed in ink in each
section with the vehicle registration number and the day and
date the permit is being used. The zone number should be
completed for Temporary Visitors' Permits only. Do not overwrite or
re-use any section as this invalidates the permit.
The Council reserves the right to refuse to issue visitors'
permits in certain circumstances.
Issued free of charge to infirm, disabled or housebound
residents who receive help from regular visitors. They allow
your visitors unrestricted parking within your zone. Alternatively
you may apply for additional visitors' permits.
Businesses are not entitled to visitors' or carers' permits.
Professional Carers' Permits
Allows parking for up to 3 hours by doctors, home helps, social
workers and others who regularly visit elderly or infirm residents.
The permits are valid within all parking zones.
Plumbers, Builders etc
Trades people can use your visitors' permits. Alternatively
non-residents may purchase temporary visitors'
- 1st Permit - £30.00 (applies only to new
residents moved into a property after 19th October 2011)
- 2nd Permit - £60.00
- 3rd Permit (if permitted) - £120.00 (For 3rd Permits, a
£25.00 non-refundable inspection fee is also required to ensure the
property does not have alternative off road parking, Please
complete the Inspection Application
- Visitors' Permits - No charge
- Carers' Permits - No charge
- Professional Carers' Permits - £60.00
- Temporary Visitors' Permits - £42.00 (valid for a 6 day
- 1st Business Permit - £60.00
- 2nd Business Permit - £120.00
- 3rd Business Permit - £170.00 if permit provision agreed
by the parking service
- 4th Business Permit - £170.00 if permit provision agreed
by the parking service
Payments And Refunds
Permits issued six months after the annual renewal date will be
discounted by 50% and by 83% if issued ten months after the annual
permit renewal date.
Subject to 'Discounted Charges' above, charges apply from the
annual renewal date irrespective of when the permit is issued. The
correct charge must be submitted with each application, before a
permit is issued. Cheques, and Postal Orders should be made
payable to Eastleigh Borough Council and crossed a/c payee.
Residents moving out of the parking zone or disposing of their
vehicle without replacement must return the permit to the Parking
Office for cancellation.
A refund of the total annual cost of the permit divided by twelve
for any complete unused months will be made. Refunds of £5 or less
will not be paid.
A refund Can Only Be Made if the original permit
is returned to the Council. Refunds will be made by cheque
within 21 days of receipt of the application and returned
permit. There will be no refunds for
temporary visitor permits.
Loss Or Change Of Permit
There is no charge to replace or to change the details of a
permit. However a £5.00 fee may be charged if changes or
replacements are required more than once a year.
Who Will Enforce The Scheme
Civil Enforcement Officers (CEOs) employed by Eastleigh Borough
Council issue Penalty Charge Notices (PCNs) for:
- Parking on no waiting restrictions, such as yellow lines
- Parking in residents' and disabled parking bays where a valid
permit or badge is not displayed
- Parking in taxi ranks where not authorised
- Parking outside marked bays
- Parking for too long in limited waiting areas
- Failing to pay and display a valid parking ticket
where parking charges apply
- Parking across dropped kerbs
- Double parking (parking more than 50cm from the
Back to top
If you receive a PCN you can appeal to the Council. If the appeal is refused an
Independent Adjudicator can hear unresolved disputes between the
Council and motorists. For more information please visit:
A copy of the Traffic Order for the Parking Scheme may be inspected
at Eastleigh House, Upper Market Street, Eastleigh.