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StreetScene Services

Give us your views on Fixed penalty fines Tackling Environmental Issues - dog fouling to litter

 
 

Mechanical and Manual Sweeping

Mechanical road sweeping

All adopted roads within the Borough are mechanically swept on a scheduled basis dependent upon vehicle usage.  Where access is limited or the mechanical sweeper is obstructed we will cleanse by hand for example: cul de sac ends or roads obstructed by parked cars.  All requests for additional mechanical sweeping will be assessed within 1 working day and if the conditions justify it, the road will be swept within a further 5 working days.
 
The Environmental Protection Act 1990 imposes a duty on local authorities to keep specified land clear of litter and refuse. The Government has issued a Code of Practice, which gives us practical advice on how to carry out that duty. The Code outlines different types of land use e.g. industrial estates and residential areas and shows how to assess the standards of cleanliness achieved. There are four grades of cleanliness
  • Grade A: no litter or refuse.
  • Grade B: predominately free of litter and refuse apart from some small items.
  • Grade C: widespread distribution of litter and refuse with minor accumulations
  • Grade D: heavily littered with significant accumulations of litter and refuse
 
The whole Borough has been surveyed and divided up into zones according to usage and volume of traffic. This booklet defines the different zones,
puts every street and open space in the Borough into one of these zones, and contains photographs which give examples of the standards of cleanliness that have to be achieved.
 
If the cleanliness of an area falls, the Code of Practice sets out a response time which is the target for the Eastleigh Borough Council to restore the land to a particular grade of cleanliness. Details of the target response times are also included.
 
Read our StreetScene Promise ( PDF )

Graffitigraffitti removal
 
Graffiti refers to drawings, patterns, scribbles, messages or tags that are painted, written or carved on public walls, spaces and other surfaces.
 
 
  • The estimated cost of graffiti to the country is over £1 billion a year
  • The London Underground estimates it costs up to £10m a year alone to replace all the glass that is etched with graffiti as well as the £2.5m required to clear up other types of graffiti
  • 21% of people consider graffiti to be a problem affecting the quality of life in their area
  • 89% of local councils have a graffiti problem
  • Criminal Damage Act 1971:- If you are caught graffiti writing, you may be prosecuted under this Act
  • If the value of criminal damage exceeds £5,000 the maximum penalty for those aged 18 or over is 10 years imprisonment, for those aged 12-17 year the maximum custodial penalty is a  detention and training order of up to 24 months
  • Where the damage is less than £5,000 the maximum sentence is three months imprisonment or a fine of £2,500 for adult offenders     
 
To report a case of Graffiti please use on-line report form or alternatively phone 023 8068 8381.
 
Read our StreetScene Promise ( PDF )
 

Litter Picking 

What is litter?

Street cleaningLitter can be as small as a sweet wrapper, as large as a bag of rubbish, or it can mean lots of items scattered about. ENCAMS (an environmental charity who campaign directly to the public) describes litter as waste in the wrong place caused by human agency. In other words, it is only people that make litter. The offence of 'Leaving Litter' (section 87 of the Environmental Protection Act 1990; Article 3 of the Litter (NI) Order 1994) says that if a person drops, throws, deposits or leaves anything so as to cause defacement in a public place, they could be committing a littering offence.
About £342 million a year is spent by local authorities in England on street cleaning and litter clearance, with the most common types of litter being cigarette ends, followed by sweet wrappers and matchsticks. An estimated 122 tonnes of cigarette stubs, matchsticks and cigarette related litter is dropped every day across the UK.
In a Local Environmental Quality Survey carried out by ENCAMS in 2002, cigarette related litter was found in 77% of all locations surveyed and confectionery related litter such as sweet wrappers was found in 53% of locations. Drinks related litter such as cans and bottles were found in 31% of all locations.
 
Litter picking is carried out continuously throughout the Borough, with busy areas such as routes to school, town and parish shopping centres being visited daily and all litter removed.  We will deal with heavy accumulations of litter within 5 working days of receiving a report or complaint.
 
Read our StreetScene Promise ( PDF )

Dog Wastedog fouling

 
Experts estimate that dogs in the UK produce 1000 tonnes of faeces every day. Therefore, it is not surprising that dog fouling is a major issue in many areas.
 
 
" 95% of the British public are worried by the amount of dog fouling in public places
" You can contract Toxocariasis from dog mess, which could lead to blindness
" 94% of councils employ a Dog Warden
" 54% of dog owners stated that they had neither bought nor used worming tablets on their pets
" The annual cost of cleaning up dog mess in England is £22 million
" Around 1400 owners were prosecuted in England between November 2003 and March 2004
"  It is illegal to allow your dog to foul in public and not clean it up and you can be fined £50 on the spot or prosecuted through the courts *
" The penalty for not clearing up dog fouling can be up to £1,000 *
* The Dogs (Fouling of Land) Act 1996
There is no legal requirement to provide signs or dog waste bins.
 
Report a dog waste issue using this online form
 
Read our StreetScene Promise ( PDF )

  

Litter and Dog Waste Bins

Litter binsThe Council has provided 750 litterbins and 300 dog waste bins throughout the Borough.  Our target is to empty all bins before they are full or overflowing.  If we receive a report regarding a full/overflowing bin, we will empty within one working day.
                   
Damaged bins will be made safe within 2 working days, and replaced as soon as possible thereafter.

 

Read our StreetScene Promise ( PDF )

 

Fly Tipping / Illegally Dumped Rubbish

fly tipping
Fly-tipping is the 'illegal deposit of any waste onto land i.e. waste dumped or tipped on a site with no license to accept it.
·        Sixty thousand tonnes of waste was dumped in England and Wales alone last year
·        There are approximately 50,000 incidents of fly-tipping each year and it costs up to £150 million to remove the waste
·        The most common types of fly-tipped waste are: household waste, larger domestic items such as mattresses and fridges, garden refuse and industrial waste
·        Only holders of waste management licences can recover, transport, deposit or dispose of waste
·        The majority of people flytip to avoid paying the landfill tax (which is the charge people have to pay to have waste disposed of properly)
·        The Environment Agency investigates the larger scale incidents of fly-tipping, hazardous waste and those involving organised gangs of fly-tippers while local authorities are responsible for clearing up fly tipping on publicly owned land, including roads and lay-bys
·        It can take between four to six weeks to remove dumped rubbish, depending on the legal process if the waste is hazardous, the relevant agency will deal with the problem within 24 hours and for very high-risk waste, the response is likely to be within the hour.
 
The Council will remove illegally dumped rubbish from the public highway or Council owned land within 2 working days.  For larger accumulations, the Council will work with the Environment Agency to arrange for the removal of the waste.  The removal of fly-tipping from private land is the owner's responsibility however; we will provide advice on its removal.
Fly-tipping is an offence under the Environmental Protection Act 1990, the Refuse Disposal (Amenity) Act 1978 and various Highways Acts
Fly-tipping fines can be up to £20,000 and/or six months' imprisonment.
 
Report Flytipping using this online form
 
Read our StreetScene Promise ( PDF )

  

Shopping Trolleys

abandoned shopping trolleys
StreetScene will deal with any abandoned shopping trolleys on the highway. An agreement has been reached with all major supermarkets in the Borough whereby any reported abandoned shopping trolleys are removed from the highway within 48 hours.
 
If you would like to report an abandoned shopping trolley, please use our online form or call us on 023 8068 8440
 
Read our StreetScene Promise ( PDF )

  

Public Toilets

Eastleigh Borough Council provides Public Toilets at the following sites in the Borough:
  • Public toiletsPrecinct, Winchester Road, Chandlers Ford
  • Bus Station Concourse, Upper Market, Eastleigh
  • Car Park, Bishopstoke Recreation Ground, Bishopstoke Road, Bishopstoke
  • Abbey Hall, Victoria Road, Netley Abbey
  • Foreshore Car Park, Hamble
All of the above toilets are open 7 days a week and are unlocked by 8.00am and closed at 7.30 pm. Upper Market Street is manned from 8.30am until 4.30pm Monday to Saturday. Each toilet is cleaned once a day.
 
Read our StreetScene Promise ( PDF )

  

Abandoned Vehicles             

 
Abandoned vehicles are those that are:             
  • Untaxed
  • Stationery for a significant amount of time
  • Significantly damaged
  • Run down or unroadworthy
  • Burnt out                        abandoned vehicles  
   
Untaxed vehicles in every day use should be reported to the DVLA
Hotline: 08000 325202
 
If you wish to notify the Council of a vehicle that appears to have been abandoned by the owner, we would require the following details:
 
1. Make and model of car.
2. Registration Number.
3. Colour of car.
4. Is the car taxed, if not, when did tax expire?
5. Location of vehicle i.e. Road, Town, location in road, is it on public or private land
6. Your name, address and telephone number (this information is necessary to enable the process to be completed)
 
Please notify us by calling: 023 8068 8440
 
If it is found to be an abandoned vehicle, a notice will be issued notifying the owner that they have 24 hours, 7 days or 14 days to remove the vehicle depending on the state of the vehicle and its location.
 
Vehicles that are causing an obstruction should be reported to the Police.
 
Abandoned vehicles that are on private property are the responsibility of the landowner and they have to make their own arrangements for the removal of such vehicles at their own expense.
Use our Online Form to report an abandoned vehicle.
 
For more information from the DVLA please visit their website: DVLA
 
Read our StreetScene Promise ( PDF )

  

Working with the Community

road sweeping
National Spring Clean is an annual ENCAMS (formerly Tidy Britain Group) initiative and Eastleigh Borough Council has supported it for over 10 years.  Last years' event also raised £172.50 which was donated to the Royal National Lifeboat Association which was nominated by the Mercury Area Residents Association.
The event is held throughout April and aims to encourage individuals, community groups, Parish & Town councils to do their bit for the environment. All you need to do is decide what, when and where you are going to clean up and contact the Council to register your event.
 
The Council as usual will be supplying collection sacks; plastic gloves and we will dispose of your rubbish for you. We will once again be sponsoring the number of bags of litter collected and this money will be donated to a charity nominated by one of the participating groups.
 
 
How you can help us
 
  • Dispose of your litter and chewing gum responsibly
  • Use the free HWRC's (Household Waste Recycling Centres)
  • Do not leave your dogs' mess for others
  • Do not fly post. It is illegal and untidy!
  • Do not park your car in a location you want us to clean
  • Get involved in our Community Clear Ups
  • Report any StreetScene issues to us straight away by telephone or online
 

  

Discarded Syringes / Needles

Needles, syringes and other drug related items are being increasingly discarded in the environment.
There are a number of hazards associated with handling these items and if discovered you should contact us to have them safely removed and disposed of.
We advise members of the public NOT to pick up syringes, unless it poses an immediate danger to you or other residents. If you decide it is necessary to pick up a syringe, ensure that you wear protective gloves so that you do not come into direct contact with it, and place the syringe, needle first into a bottle with a lid on.
Reports of discarded syringes/needles/broken glass on the public highway or open space will be dealt with within the same working day as the report is received.
 
To report a discarded syringe/needle please phone 023 8068 8440.  
 
Read our StreetScene Promise ( PDF )
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Page Last Updated: 6/30/2008
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Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN
Telephone: 023 8068 8068, Fax: 023 8064 3952, Text: 07797 877001
Email:direct@eastleigh.gov.uk
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