Eastleigh Borough Council's Publication Scheme
The Freedom of
Information Act 2000 came fully into force on 1st
January 2005. The aim of the act is to create openness between
public authorities and the general public by giving the public the
right to access information held by any public
authority.
This publication scheme has been produced in
accordance with Section 19 of the Freedom of Information Act 2000.
A copy of our publication scheme can be found at the bottom of this
page in PDF format.
In producing this publication scheme, we hope to give
greater access to information held by Eastleigh Borough
Council.
Access for all
We have aimed to make our publication scheme as
accessible as possible, and as well as viewing the scheme on
this website, it is also available in hard copy
at the reception desk of the civic offices and we
are also able to produce a larger print copy for the visually
impaired as well as taped copies for the hard of
hearing.
Fee charges
Where a fee is charged, it will be clearly displayed on our
Publication Scheme next to the relevant information.
When a Freedom of Information request is made and requires
more than 2 and a half days of staff time in order to determine if
we hold the information, to locate and retrieve the information,
your request may be exempt because it exceeds the £450 fee
limit. However we will offer you ways in which to condense
your request to allow us to provide information free of charge or
at a lower charge.
A notice of any fee charges will be sent to you within 20
working days of us receiving your request. We then allow 60
days for you to send the fee to us to allow the request to be
processed, please be aware that your request will be considered
void if payment is not received within 60 days.
For any request costing more than £5 to photocopy, print out
or put into the prescribed format, a charge may be made. This
will also be notified to you in the method as above. The
standard charges that have been set are as follows:
- £25 per hour for staff time
- 10p per black and white print out or photocopy
- 50p per colour print out or photocopy
- 35p per CD if already held in this format.
Exemptions
Certain information held by Eastleigh Borough Council will not
be open to the public as it will be covered by one or more of
exemptions within the Freedom of Information Act 2000. For
example, section 41 provides that information provided in
confidence shall not be released under the Freedom of Information
Act 2000.
We wish to put as much information as possible into
this scheme and it will be updated as often as is necessary.
The publication scheme is sectioned into 'classes' of information.
The classes are listed below as
Word
documents that open in "new windows"
-
Feedback and Complaints
We always appreciate any feedback or comments that you may
have.
We always strive to give the best possible services to our
customers. However, If you feel that you would like to make a
complaint for any reason, be it that you feel your request has not
been handled appropriately or it has not been dealt within the 20
working day time limit, your complaint will be dealt with by
way of Eastleigh Borough Council's Freedom of Information Complaints
Procedure.
PLEASE NOTE: THE COMPLAINTS PROCEDURE FOR FREEDOM OF
INFORMATION IS SEPARATE FROM THE COUNCIL'S STANDARD COMPLAINTS
PROCEDURE. IF YOU WISH TO MAKE A COMPLAINT IN RELATION
TO FREEDOM OF INFORMATION, PLEASE FOLLOW THE ABOVE COMPLAINTS
PROCEDURE.
See a list of Freedom of Information Act Frequently Asked
Questions (FAQs)
or
Contact us
Freedom of Information Officer
Eastleigh Borough Council
Civic Offices
Leigh Road
Eastleigh
Hants
SO50 9YN
Contact telephone number: 023 8068 3365
Email: foi@eastleigh.gov.uk
Use our
online form to request information
Related sites:
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Page Last Updated: 10/1/2008
Eastleigh Borough Council
legal disclaimer
Website Comments: webmaster@eastleigh.gov.uk
Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN
Telephone: 023 8068 8068, Fax: 023 8064 3952, Text: 07797 877001
Email:
direct@eastleigh.gov.uk