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Nail Salons

 

Nail Salons are now a common feature on our high streets and their popularity is on the increase.  There are health and safety hazards from cosmetic procedures on nails, affecting both the nail technician and client, which need to be controlled.  Please read our leaflet     which brings to the attention of salon owners the risks present in the nail extension industry and the controls available.

 

If you require further information contact us

Nuisances

 
Noise
 
What is a noise nuisance?
 
A statutory nuisance is an unreasonable interference with normal life which would materially affect the comfort and/or quality of life of "the average person".  When determining whether a noise nuisance exists we will take into account factors such as the loudness of the noise, how long it goes on for, how often you are affected by it, the time of day or night, as well as the type of noise.  The law expects that everyone will experience some inconvenience, from time to time, caused by neighbours and such occasional inconveniences are unlikely to constitute a statutory nuisance.

We deal with noise from domestic and commercial premises, and have an Out of Hours Service. This service is operated on our behalf by Southampton City Council and is available Friday, Saturday and Sunday nights.  You can contact the Out of Hours Service by telephoning 023 8023 3344.
 
We can help with enquiries and complaints about noise arising from car and house alarms,  housing, events, demolition and building sites and business premises. If you have a problem or concern you wish to discuss, or to make a formal complaint you can contact us by:-
 
  • Telephone - 023 8068 8000
  • Post - Environmental Health, Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh  SO50 9YN
  • Email on eh@eastleigh.gov.uk
 
Noise complaints are investigated in a number of ways depending upon the particular circumstances. Usually it is in one or more of the following ways: visits to you and/or the source of the noise, log sheets issued to the complainant, or monitoring of the noise by means of specialist equipment. Where complaints are found to be justified then the Council will take appropriate action against the offender, this can range from: informal discussions, through advice letters and legal notices, to in some cases court action and confiscation of equipment. 
 
Car and burglar alarms
 
Where alarms are incorrectly fitted or are faulty or of poor quality, they can cause considerable annoyance and nuisance to others by sounding repeatedly. Where this happens the Council can take action to silence the alarm and to recover our costs for doing so from the car or house owner. When this occurs the costs can be considerable, and if it occurs outside of normal office hours the costs will inevitably be higher. This can be avoided if details of the alarm keyholders are sent to this Service including an alternative contact if you are on holiday.  You can obtain an Audible Intruder Alarm form  here, or we can post or email you one if you contact this office.
 
All alarms purchased should comply with the relevant Code of Practice and have been fitted and maintained correctly.
 
 
Fireworks
 
The Environmental Health Service receives a number of complaints each year regarding fireworks parties.  Due to their increased popularity it is important to be aware of the current regulations.
 
Please read our page on fireworks
 
Other relevant websites relating to noise that might be useful are:-
 

 

Nuisances other than Noise

 

Hot Tubs

Environmental Health Services responds to complaints from residents subjected to intrusive noise from their neighbours.  Complaints are generally about loud music and dog barking, however the rise in hot tub ownership has brought with it a new disturbance.  Hot tubs and their use can disturb neighbours through the water pumps and heating systems, as well as noise from those in the hot tub, especially if placed out doors.
 
If you are considering purchasing a hot tub the following steps should be taken beforehand to help prevent causing a nuisance.
 
  • discuss the noise levels of the product with the vendor and choose a quiet model
  • seek the opinions of neighbours who may be affected
  • choose a location where disturbance is least likely
  • contact Environmental Health on 023 8068 8329 for further advice
 
In some circumstances, planning permission may be required for hot tubs.  To find out if you need planning permission contact 023 8068 8264.
 

Blocked Drains

Drainage law is often confusing but the following is a guide to who is responsible. A single private drain is the responsibility of the owner of the property to maintain, clear and repair if necessary. A private sewer is the joint responsibility of every household draining into it. They remain private until they connect to the public sewer, even though they may run under roads or pavements. Blockages and repairs of private sewers are the responsibility of all households upstream of the problem. A public sewer is the responsibility of the Water Company. In Eastleigh this is Southern Water. If your property was sewered with at least one other property, before 1 October 1937, then your sewer is a public sewer. However, some sewers built after this date may be 'adopted' by the Water Company. Out of normal office hours, if there is evidence of a blockage as outlined above, then it is the responsibility of the houseowner(s) to arrange clearance, either by the use of drain rods or engaging a contractor further details are given in our leaflet. For a copy of our leaflet or contact us
 
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Page Last Updated: 12/19/2007
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Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN
Telephone: 023 8068 8068, Fax: 023 8064 3952, Text: 07797 877001
Email:direct@eastleigh.gov.uk
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