Highways and Streets

 

 

Excavations

No one other than authorised personnel holding a valid street works certificate is permitted to undertake any works or excavations within the limits of a publicly maintainable highway.

Any companies wishing to undertake works on their plant or apparatus, or install new equipment must submit the appropriate advance notices in accordance with the New Roads and Street Works Act.

Other non-statutory undertakers wishing to work on the highway will only be permitted to do so if accredited operatives under NRSWA are employed and subject to obtaining a road opening permit and paying the relevant fees.

Persons working on the highway without any authorisation risk prosecution by the Highway Authority and potential damages claims if any work is undertaken which could give rise to an accident.

 

For further information from Hampshire County Council Highways telephone 0845 603 5633 or email Hampshire County Council Highways.

 

 

Street Works Co-ordination

It is important to ensure that works are coordinated in a street to prevent potential safety hazards arising and minimise disruption. All details of timing of works must be agreed with the Council and details of works affecting highways known to the Council are circulated each month to all service companies, emergency services, etc. Any queries on co-ordination of road works contact Hampshire Highways Eastleigh telephone 0845 603 5633 or email Hampshire County Council Highways.

 

Police Traffic Management Officers

 

For queries with Police on traffic management of road works in the Borough of Eastleigh contact 0845 045 4545.

The Police Officers can assist by agreeing the layout of road works to minimise disruption to traffic and arrange for details of road works to be listed in the local press and broadcast on local radio.

Remember keeping the travelling public advised is helpful and allows for alternative journeys and times to be planned as necessary. Persons confronting major road works without prior knowledge which causes disruption and delays to their routine is stressful and wasting of time and energy.

 

 

If you are involved in an accident in which you consider the Highway Authority to be at fault and you wish to make a claim, contact Hampshire Highways Eastleigh telephone 0845 603 5633 or email Hampshire County Council Highways.

A form giving full details of the incident and justifying why it is considered the Highway Authority may have some liability in the matter must be completed.

To report any defects phone 0845 603 5633

 

Most accident claims are rejected by the Highway Authority as the Hampshire County Council has well established inspection and repair systems to deal with any defects that could present danger to the travelling public. The County Council undertake regular checks of all parts of the highway to ensure the roads and paths are safe and record and act upon defects notified to the Council.  Their defect line is always available to record faults. It is up to individuals to have a duty of care to themselves and others and report defects that become known to them so that appropriate remedial action can be taken by the Council, or notified to the body responsible for creating a defect where this is known.

Please help public safety by reporting all defects you become aware of - it may not be yourself who is injured but think of potential risk to others. Small defects can become large holes, particularly in wet weather and heavily used roads.

Telephone 0845 603 5633 or email Hampshire County Council Highways.

 

 

 

In accordance with the relevant legislations i.e. Town Improvement Clauses Act, Public Health Act and Local Government Act, Eastleigh Borough Council deals with the approval and issue of new postal addresses, street naming and numbering.

Information is provided on new addresses to the various organisations who need to be made aware of the existence of new addresses.

For any queries on postal addresses contact :

 

The Borough Council do not issue Post Codes, these are issued by the Royal Mail who the Borough Council consult regarding the addressing of properties.

Any queries on the post coding of properties contact Royal Mail Development Centre, Castle Foregate, Shrewsbury, SY1 1AA.

 

Any queries on misdelivery of mail should be addressed to the local Royal Mail Sorting Depot for your area. There are sorting offices at:

Eastleigh - tel. 023 8061 7130
Hedge End - tel. 01489 789602

To report damaged or missing street name plates contact:

 

 

   

 

The Council carried out physical surveys of main land drainage ditches/watercourses in the Borough and prepares reports on matters needing to be dealt with to safeguard satisfactory land drainage.  The Council does not have a budget to assist in private land drainage matters. The council serves notice on landowners where watercourses are blocked to prevent flooding.

Public Foul and Surface Water Sewers

The Borough Council acted formerly as an Agent for the Water Company with regard to adoption and maintenance of sewers, but this is no longer the case and sewers are administered by Southern Water Services Ltd., Southern House, Sparrowgrove, Otterbourne, Winchester, S021 2SW, tel. 01962 714585.             

Any queries please contact Customer Services on the above number.

To report any blockage of private sewers which may be a public health risk, contact the Environmental Health Department at Eastleigh Borough Council, tel. 023 8068 8325.

 

 

Highway Drainage

Surface water on the highway in some sections of older rural roads is drained by sections of piped ditch lines, which are the responsibility of the Highway Authority, Hampshire County Council.

 

Open ditches adjacent to the highway are normally the responsibility of the adjacent landowner.

Only limited records of highway drainage are available except for housing developments built since late c1950's.

For information contact Hampshire Highways Eastleigh on 0845 603 5633 or email Hampshire County Council Highways.