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EBC Home > Help Section > Finding Your Way Around the Site

Navigation

 

There are various ways of finding your way around the site.

 

  1. Main menu
  2. Top menu
  3. Access keys
  4. Site map
  5. Popular pages
  6. A to Z of services
  7. Search
  8. Frequently Asked Questions

 

 

Main Menu

The main menu is the primary means of navigating around the site. The menu is located just underneath the image at the top of each page.

 

Clicking on one of the options will open up the home page for each of these sections, comprising the main details for each section and the sub-manu down the left hand side.

 

Depending on the browse, hovering over the menu will reveal a secondary menu showing the child pages underneath each main section. This will give some idea of the information available underneath each main section without having to wait for the section page to download. Clicking on one of these child pages will open up the page directly without the need to first open the home page of the section.

 

Top Menu

The Top Menu appears at the very top of each page. This menu contains secondary options, either containing alternative views of the current page, e.g. text only, or alternative ways of accessing the required information, e.g. a - z. The options on this menu are as follows: -

 

  • Home (appears on every page accept the home page) -  links back to the home page of this site
  • Help - provides information on how to use this site (including this page)
  • Access Keys - Main areas of the site can be accessed by keyboard shortcuts as well as by using the mouse. This section describes the areas available and keyboard keys to use.
  • sitemap - a hierarchical view of every page of the site
  • Complaints - the least used section of this site explaining how to make any  complaint about the Council
  • contact us - provides facilities to contact the council to request information or services and to allow feedback on Council services
  • faq - abbreviation for Frequently Asked Questions. Provides a search facility for questions most often asked about the Council and the services it provides. For example, "Do I need planning permission?", "What is a tree preservation order?"
  • a - z - Provides a list of all the services and information provided by Eastleigh Borough Council, surrounding Councils and organisations working in partnership with this Council to serve the local community.
  • text only - any page can be viewed in a restructured form without graphics and with basic text colours. This option is useful where internet communication links are quite slow.
  • Print only - provides a more suitable view of the current page without site navigation for print purposes.

Access Keys

Main sections of the site can be accessed using keyboard strokes in addition to using the mouse. For details on the sections of the site available and the keystrokes required, please refer to the section on Access Keys.

 

Site Map

The site map provides a hierarchical view of the website structure, listing the main sections of the site and all the pages contained within each section. By clicking on a page the user will automatically be taken to the requested page.

 

Popular Pages

This facility contains a list of pages that the Council deem to be the most useful on any given day. Javascript it required to make this work, in some circumstances this facility maybe unusable though the Council has taken steps to ensure that most people will be able to use it.

 

The list will change depending on the provision of "topical" content and current issues and interests.

 

A to Z of Services

This is an alphabetical list of all the services provided by Eastleigh Borough Council and some information on services provided in the Eastleigh area by Hampshire County Council, other local councils and organisations working in partnership with Eastleigh Borough Council to serve the local community.
 

Search

This facility allows searching of the entire web site for any word, group of words or phrases contained within this site.
 
More more information on the search facility and for tips on using it, please refer to the page titled Search Help.
 

Frequently Asked Questions

It is quite likely that if you have a question about an aspect of the Council, or a service that the Council provides, somebody else has already asked this question. Rather than having to contact a Councillor or officer of the Council, searching the list of published questions way well answer your question.

 

To search the questions, simply type main keywords of your question into the search box on the Frequently Asked Questions page and click search. A list of questions will be displayed, click on the question that best matches your question to see the response.

 

If you cannot find a question that matches yours, you can either submit a question, though you will not get a response direclty you will need to keep searching the Frequently Asked Questions section, alternatively fill in a form for Eastleigh Direct for a response directly back to you.

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Page Last Updated: 4/5/2006
Eastleigh Borough Council legal disclaimer
Website Comments: webmaster@eastleigh.gov.uk

Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN
Telephone: 023 8068 8068, Fax: 023 8064 3952, Text: 07797 877001
Email:direct@eastleigh.gov.uk
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