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Meals On Wheels

 
Eastleigh Borough Council provides a hot meal service from Monday to Friday and prepacked frozen meals for weekends and Bank Holidays.  Funded by the Borough Council with Hampshire County Council, the service provides meals to about 250 Borough residents.
 
Our aim is to:
 
  • Ensure better health and improve the quality of life for local people
  • Provide a value for money hot nutritional midday meal to elderly Borough residents, who are unable to provide one for themselves
  • Check on the well-being of clients and provide a daily contact while delivering meals
 
 
 
Who is eligible?
Residents of the Borough who are referred to Eastleigh Borough Council by Doctors, Social Workers, Health Visitors or Carers. Referrals can be made direct to the meals on wheels supervisor.
 
 
Delivery of meals
Meals are prepared at a Central Kitchen, packed in heat retaining polystyrene boxes and distributed to 2 pick up points.  Here volunteer drivers/helpers pick up their rounds and deliver to clients. Clients will receive their meal between 11.15am and 1pm.
 
Cancellations - Messages can be passed to volunteers regarding cancellation of meals or clients may ring the office direct before 9.30am for cancellations that day.
 
Frozen meals - These are provided on request for weekends and Bank Holidays providing the client has a freezer for storage and an oven for reheating.
 
Where does the food come from?
Food for the meals is supplied by the Wiltshire based Apetito Group. They deliver a wide variety of nutritional meals to the kitchen twice a week.
 
Recycled Foil
All meals are delivered in foil containers. The containers can be returned to the Meals on Wheels kitchen where they are sent for recycling. Proceeds from the sale of the foil goes to The Queen Elizabeth II Activities Centre, Bursledon, for people with special needs.
 
 
A choice of dinners - Includes Dish Of The Day, Vegetarian and Soft Meals.
If someone dislikes a particular meal and lets us know we will always provide an alternative.
 
Hot / Cold puddings - A choice of Diabetic or Cheese and Biscuit options are also available for desert.
 
 
Payment
Meals are offered at a subsidised rate. Payment can be made by cheque, or tokens, which can be bought from Post Offices in the Borough. Volunteers will collect payments on Mondays or the first day a meal is received.
 
 
Regular Contact
When we are concerned about a client, or volunteers cannot get a reply when delivering a meal, we will always take the matter further and contact a relative, neighbour, Social Services, or the Police.
 
 
Volunteer Drivers/Helpers
To help maintain a high level of service, we rely on volunteer help for deliveries. We have approximately 100 volunteers who deliver on a rotation basis. Training is given and mileage / petrol allowance is provided for drivers.
 
For many of our volunteers, Meals On Wheels provides an opportunity to meet new people. Volunteers of all ages and from all walks of life come to drive or help to deliver meals.
 
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Page Last Updated: 8/18/2008
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Eastleigh Borough Council, Civic Offices, Leigh Road, Eastleigh, SO50 9YN
Telephone: 023 8068 8068, Fax: 023 8064 3952, Text: 07797 877001
Email:direct@eastleigh.gov.uk
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